Customer Story:

How we helped Christie's to reinvent themselves and regain their top position globally.

About Christie's

Christie's is a £5Bn British auction house, founded in 1766 by James Christie. Christie's has a global presence in 46 countries with 10 sales rooms around the world including London, New York, Paris, Geneva, Milan, Amsterdam, Dubai, Zurich, Hong Kong and Shanghai with expanded initiatives into Russia, China, India and the United Arab Emirates.

Overview

With a subsequent change of leadership and impending major transformation of business and IT, there was a significant need to provide a technical vision, create a blueprint of the future organisation and create a clear change plan to structure the global change.

Christie's global transformation approach

The approach

We developed a global data and integration strategy, architecture and blueprint. Set up a central integration function and supported Christie's staff to upskill. We designed new customer facing and internal processes and created a blueprint for Christie's global estate with detailed change plans to help shape and guide the transformation.

At the heart of this, we designed a new global data model which drove new processes and ways of working. Over the course of our 3 year engagement we helped shape the future of Christie's and support the change that affected all channels and regions.

Testimonials

“Shapecast brought very talented people to the table and was a reliable partner as we re-invented our technology.”

Ken Citron, COO Christie's

“It was determined that a major business transformation was required at Christie's to enable the company to provide the level of client service that was expected of a modern company.

Shapecast provided us with experience and capabilities across a range of technologies and with their support we were able to establish an organization structure, an architectural roadmap, a system roadmap and a best practices guidebook for delivery.”